Code de conduite des agents

Guardian Parking Authority is committed to professional, consistent, and documented parking application de la réglementation.

All application de la réglementation agents are required to follow established standards designed to ensure accuracy, fairness, and accountability.

Professional Conduct

Guardian agents are expected to:

• Act professionally at all times

• Follow posted property regulations

• Document violations objectively

• Avoid confrontation whenever possible

• Treat residents and visitors respectfully

agents are not authorized to negotiate, waive, or alter notices in the field.

Documentation Requirements

Before issuing a notice, agents must collect supporting documentation, which may include:

• Time-stamped photographs

• Clear plaque d'immatriculation capture

• Stall or signage verification

• GPS location confirmation

This documentation forms the record supporting the notice.

Accountability

All application de la réglementation activity is logged within Guardian’s internal system.

If you believe an agent did not act in accordance with these standards, you may submit a concern through the Guardian Support Portal for review.

Commitment to Consistency

Guardian applies parking rules as established by the property owner or authorized manager.

Our objective is consistent application de la réglementation — not selective application de la réglementation.