Collections Process – Frequently Asked Questions

This article answers common questions about the collections and escalation process for unpaid Guardian Parking Notices.

Resolving a notice promptly helps prevent additional administrative steps.

Does Guardian Immediately Send Unpaid Notices to Collections?

No.

Parking notices are not immediately referred to collections. Accounts first move through internal review and reminder stages.

Referral may only occur if a notice remains unresolved after the stated deadlines and late period.

Will My Notice Automatically Affect My Credit?

Guardian Parking Notices are issued for private property parking violations.

Credit reporting policies are governed by applicable laws and by independent collection agencies. Guardian does not directly report accounts to credit bureaus.

If you have questions about credit reporting practices, you should contact the collection agency directly if a referral has occurred.

Can I Still Pay After Escalation?

Yes.

Payment may be submitted at any time before or after escalation status.

Submitting payment updates the account status and may conclude further administrative processing.

If your account has been referred externally, instructions for payment resolution will be provided.

What If I Disagree With the Notice?

If you believe a notice was issued in error, you should submit an appeal before the stated deadline.

Submitting a valid appeal within the review period pauses escalation during evaluation.

If the appeal deadline has passed, you may still contact support; however, review is not guaranteed and may require supporting documentation.

Why Does Guardian Use Collections?

Guardian enforces parking on behalf of property owners who rely on compliance to manage limited parking resources.

When notices remain unresolved, referral for collection review may be part of the administrative process authorized under property agreements.

Collection procedures follow applicable legal standards.

What Happens If I Do Nothing?

If a notice remains unpaid and unaddressed:

• Late fees may apply

• The account may move to escalation status

• The account may be referred for collection review

Addressing the notice early helps prevent additional administrative steps.

Can I Set Up a Payment Arrangement?

In limited circumstances, payment arrangements may be considered before referral.

Requests must be submitted through the Guardian support portal. Approval is not guaranteed and may require documentation.

How Can I Resolve My Notice Now?

You may resolve your notice by:

• Submitting payment online

• Submitting an appeal (if within the review deadline)

Use your notice reference number to access your case through the Guardian Parking portal.

Resolve your Parking Notice now

Search by reference number or license plate to view evidence and payment options.